Great Place To Work

Frequently Asked Questions

How can I save costs using outsourcing?

When you choose PrivoCorp as your outsourcing partner, you’re taking a proactive step towards optimizing your business operations and reducing costs. With our innovative variable cost model, you can benefit from a cost-effective solution that adapts to your specific needs, without being locked into fixed costs during periods of downturn. This means that you can scale up or down as needed without incurring additional costs, leading to significant savings of up to 75%.

In addition to our cost-saving approach, we also provide access to our global centers where you can leverage labor cost arbitrage helping to reduce costs.


We also guarantee that quality will never be sacrificed. So why wait? Outsource with us and gain access to top-notch expertise while trimming down your expenses.

What is your Turn around time?

At our company, we understand that time is of the essence for our clients and that’s why we place a high value on quick Turnaround Time (TAT).


Our domain expertise, proven process knowledge, and over 10 years of experience, combined with in-depth practical knowledge, enables us to provide prompt and accurate solutions. We are able to offer improved TAT as we streamline operations and enable you to make informed decisions faster.


When you outsource to us, you’re not just getting your work done on time, you’re getting it done ahead of schedule. Our hybrid delivery model ensures round-the-clock support to reduce cycle time and improve customer satisfaction. The turn around time varies depending on the type of service offers, so do reach us and we will help provide you the right information.

How safe and secure is our data at PrivoCorp?
When you outsource to PrivoCorp, your confidential data is in good hands. PrivoCorp is SSAE 18 SOC2 Type 2 Compliant and ISO certified with high focus on data security. We take security, privacy, and confidentiality seriously and have implemented robust measures to protect your information at every stage of the outsourcing process. We ensure your data is kept safe and secure, putting the best security practices in place to offer you complete peace of mind. Trust us to keep your confidential data under lock and key.
Is your company equipped with the necessary infrastructure and technology to effectively support and execute my business processes?
We use the best technology and world-class infrastructure. With an in-depth understanding of the mortgage domain, our think tank lab experts design a robust yet cost-effective workflow for seamless operations. We constantly work on creating tech-based solutions to offer better efficiencies and bring in automation. Our six – sigma and ISO-driven processes also help us in adhering to compliance norms.
What does ISO 27001 mean?
ISO 27001 is an international standard for information security management that provides a framework for managing sensitive information, protecting it from unauthorized access, use, disclosure, disruption, modification, or destruction. The standard requires regular review and assessment of information security risks, and implementation of appropriate controls to mitigate those risks. PrivoCorp is ISO 27001 vertified. The standard ensures that regular risk assessments and security controls are in place to prevent unauthorized access, use, disclosure, disruption, modification, or destruction of your data.
What is SOC2 Type 2?

SOC 2 Type 2 is a security certification that verifies a service organization’s commitment to protecting sensitive data through appropriate controls. An independent auditor assesses the organization’s security and control processes over a minimum six-month period and issues a report. A SOC 2 Type 2 certification is a demonstration of the organization’s commitment to information security.


At PrivoCorp, we prioritize data security management and are SSAE18 SOC2 Type 2 compliant. By choosing PrivoCorp, you can trust that your sensitive information will always be protected and secure.

In which time zones do you operate?

As a glocal (global+local) company with a presence in Singapore, US and India, PrivoCorp operates across multiple time zones. However, the exact time zones in which the company operates will depend on the specific locations of its offices and the operating hours of its various business units, and of course client requirements. Generally speaking, we ensure that we are able to support our clients for a significant part of their working hours.


For information on our operating hours and time zones write to us at

On which days are your business operations closed for holidays?
The list below is an indicative list of holidays observed in the different offices. Some of the holidays may also be region specific.
US Holidays Indian Holidays
New Year’s Day New Year’s Day
Martin Luther King’s Birthday Republic Day
Good Friday Good Friday
Memorial Day Independence Day
Juneteenth National Independence Day Ganesh Chaturthi
Independence Day Gandhi Jayanti
Labor Day Dussehra
Columbus Day Diwali
Veterans’ Day Christmas
Thanksgiving Day
Christmas Day

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