PrivoCorp offers a suite of services in Loan Administration
Our Services
Comprehensive end-to-end servicing support for performing and non-performing loans to enhance operational efficiency and protect asset value.
Prepare, validate, and process applicable borrower and investor tax reporting information within required timelines.
Support data reconciliation, exception management, and accurate reporting across servicing systems.
Monitor hazard and flood insurance policies for adequate coverage, renewals, expirations, and policy changes.
Identify coverage gaps and coordinate follow-up actions to help protect the property and lender’s interest.
Monitor third-party servicing vendors against agreed service levels, performance standards, and operational requirements.
Track assignments, exceptions, turnaround times, documentation, and unresolved issues through completion.
Administer special loan products, including adjustable-rate mortgages and loans with unique servicing requirements.
Support rate adjustments, payment changes, borrower notifications, system updates, and applicable servicing milestones.
Manage escrow-related activities for property taxes, insurance premiums, and other eligible expenses.
Support escrow analysis, payment processing, reconciliation, shortage or surplus handling, and borrower communication.
Prepare and validate investor reports, remittance information, loan activity, and portfolio-level servicing data.
Reconcile balances and exceptions to support accurate, timely, and transparent reporting to investors.
Support the review and processing of borrower assistance options, including repayment plans, modifications, forbearance, and other solutions.
Manage documentation, eligibility reviews, system updates, follow-ups, and key decision timelines.
Coordinate foreclosure activities from referral through resolution while tracking critical milestones and required documentation.
Support attorney communication, system updates, timeline management, exception management, and status reporting.
Manage servicing activities associated with borrower bankruptcy filings, including case identification and documentation review.
Support proofs of claim, payment monitoring, notices, system updates, and coordination with bankruptcy counsel.
Identify insurance lapses and support required borrower notifications before placing lender-protection coverage.
Manage policy placement, cancellation, premium adjustments, refunds, documentation, and servicing-system updates.
Assign and monitor matters handled by foreclosure, bankruptcy, litigation, and default-servicing attorneys.
Track service levels, case progress, invoices, documentation, deadlines, exceptions, and required follow-up actions.
Support the administration and tracking of litigation involving serviced loans, borrowers, properties, or servicing activities.
Coordinate records, case updates, deadlines, system documentation, and communication with internal teams and legal counsel.
Support the evaluation and processing of eligible partial claim options for delinquent borrowers.
Assemble required documents, validate claim information, coordinate approvals, and track recording, disbursement, and servicing updates.
Enhanced Efficiency. Reduced Risk. Stronger Performance.
Discovering the Secrets to Elevating Borrower Experience, Ensuring Compliance, and Reducing Costs
Congrats on your first step of reducing your mortgage operation’s cost. Please submit your contact information here, so that one of our experts will get in touch with you.
